Privacy policy
The protection of your personal data is important to us. In this privacy and cookie policy you can read about how Daka Denmark A/S processes personal data when you visit daka.dk, use the website’s functions, fill out a form or otherwise contact us via the website.
Data controller
The data controller for the processing of personal data on daka.dk is:
Daka Denmark A/S
CVR no. 33776039
Lundagervej 21
8722 Hedensted
Denmark
Phone: +45 76 74 51 11
E-mail: compliance@daka.dk
Further information about Daka Denmark A/S can be found at daka.dk.
If you have questions about our processing of personal data or wish to exercise your rights, you can contact Daka Compliance at compliance@daka.dk.
Logging and technical operation of the website
When you visit daka.dk, a number of technical information is automatically recorded by your browser or device, which is sent to our servers.
This can include:
- The IP address of the device accessing the website
- the operating system of the device
- browser type and browser version
- the page or file that is accessed
- date and time of access
- the transferred data volume
- Referral URL
- Technical connection and security information
The information is processed in order to provide the website, ensure stable and proper operation, detect and remedy technical errors, and protect the website and our systems against misuse, attacks, and unauthorized access.
The processing takes place on the basis of our legitimate interest in operating a secure and well-functioning website, pursuant to Article 6(1)(f) of the Data Protection Regulation.
Technical log information is only stored for as long as necessary for these purposes. IP addresses in standard server logs are generally deleted or anonymized within seven days at the latest, unless longer storage is necessary, for example to investigate a specific security incident or to comply with applicable legislation.
Contact forms and inquiries
On daka.dk you can contact us through various contact forms. The forms can be used, among other things, to request information about our products and services, to be contacted by us, or to submit a general inquiry.
Depending on the form, we may process information such as:
- name
- email address
- phone number
- the company's name and address
- position or function
- Geographical information
- branch
- information about products, materials or waste types
- information about your specific needs or your request
- other information that you enter yourself in the message field
We use the information to identify and contact you, process and answer your request, and follow up on any potential customer or partnership relationship.
If your request concerns the conclusion or performance of an agreement, the processing will be carried out in accordance with Article 6(1)(b) of the Data Protection Regulation.
In other cases, the processing takes place on the basis of our legitimate interest in being able to receive, process and respond to relevant inquiries, in accordance with Article 6(1)(f) of the Data Protection Regulation.
Information from contact forms may be stored in our email, CRM, or case management systems. The information is deleted or anonymized when it is no longer necessary for the purpose for which it was collected.
Information that forms part of a customer or supplier relationship may be stored for a longer period in accordance with applicable legislation and our other retention obligations.
Newsletters and electronic marketing
If you sign up for one of our newsletters, we can, among other things, process:
- Your name
- Your email address
- the company you are affiliated with if you provide this information
- which newsletter you have signed up for
- date and time of registration
- documentation of your consent
- information about any cancellation
- information about delivery, opening and clicking, if you have given the necessary consent for this measurement
The purpose is to send you the newsletters and the electronic marketing you have signed up for.
The processing takes place based on your consent, in accordance with Article 6(1)(a) of the Data Protection Regulation, and in accordance with the rules of the Marketing Act.
You can revoke your consent at any time by using the unsubscribe link in the newsletter.
Cookies and similar technologies
Cookies are small data files that are stored on your computer, phone, tablet, or other device when you visit a website.
In addition to traditional cookies, daka.dk may use similar technologies such as pixels, local storage, scripts, and other identifiers.
We use cookies and similar technologies to, among other things:
- ensure that the website functions technically correctly
- remembering your choices and settings
- maintain the security of the website
- develop visitor statistics
- analyze the use of the website
- improve the user experience
- display external content
- measure the impact of our communication and marketing
Necessary cookies are used to make the website work. Other cookies and similar technologies are only used with your consent, when required.
The current list of cookies, their purposes, providers, and retention periods can be found in the cookie settings on daka.dk.
- Your cookie consent
When you visit daka.dk for the first time, you are presented with our cookie banner, where you can decide whether to allow the use of non-essential cookies and similar technologies.
Your decision is saved so that we can remember and document your choice.
You can change or revoke your consent at any time via the cookie settings on daka.dk. A revocation does not affect the legality of the processing that has already been carried out based on your consent.
You can also delete or block cookies through the settings in your browser. If you block necessary cookies, parts of the website may not function properly.
- Google Analytics 4
We use Google Analytics 4 (GA4) to collect statistics about the use of daka.dk. The purpose is to gain insight into how the website is used, so that we can improve the content, functionality, and user experience of the website.
Google Analytics 4 can, among other things, collect information about:
- which pages you visit
- time and duration of the visit
- how you came to the website
- Your browser, device, and operating system
- approximate geographic information
- your use of and interaction with the website
Google provides various features for managing and limiting data collection in Google Analytics 4, including settings for location and device data, as well as data storage and advertising features.
Google Analytics 4 is activated only when you have given consent to the relevant cookies and technologies via our cookie banner. The processing takes place on the basis of your consent, pursuant to Article 6(1)(a) of the Data Protection Regulation.
You can change or withdraw your consent at any time via the cookie settings on daka.dk.
Google reCAPTCHA
We use Google reCAPTCHA on daka.dk to protect the website and our forms against abuse, spam and automated requests.
Google reCAPTCHA analyzes technical information and user interactions in order, among other things, to assess whether an action is being performed by a human or by an automated system. Google describes reCAPTCHA as a solution for protection against bots and automated abuse.
In connection with the use, information about, among other things, may be processed regarding:
- your IP address
- Your browser and device
- Technical information
- your interaction with the website
The purpose of the processing is to protect daka.dk and our forms from abuse and to ensure the functionality of the website and IT security.
Information processed by Google in connection with the service is processed in accordance with Google’s applicable terms and data protection regulations.
Google Maps and other external content
Daka.dk may use external services such as Google Maps to display addresses and make it easier to find our locations.
When external content is loaded, the provider can, among other things, receive information about:
- your IP address
- Your browser and device
- which page you visit
- your interaction with the external content
- any location information, if you allow this yourself
External content that requires consent is loaded only after you have given the necessary consent.
Operation and safety
We may use external IT providers for purposes such as hosting, technical operations, security, protection against cyberattacks, and the delivery of the website's content.
Such suppliers may, in this context, process technical information such as IP addresses, access times, browser information and security logs.
The processing takes place on the basis of our legitimate interest in ensuring the stable and secure operation of the website, pursuant to Article 6(1)(f) of the Data Protection Regulation.
Disclosure and use of data processors
We may disclose personal data or entrust the processing of it to, for example:
- companies within the same group, when relevant and legal
- providers of hosting and technical operations
- providers of form, CRM and email systems
- providers of newsletters and electronic communications
- analysis and cookie consent providers
- advisors, auditors and legal advisors
- public authorities, when we are legally obliged to do so
- other recipients, if you have given consent, or there is another legal basis
Suppliers that process personal data on our behalf must only process the data in accordance with our instructions. We enter into appropriate data processing agreements and require appropriate technical and organizational security measures.
Transfer to countries outside the EU/EEA
Some of our suppliers or their subcontractors may be established outside the EU/EEA or use servers in third countries.
If personal data is transferred to a country outside the EU/EEA, we ensure that there is a valid transfer basis in accordance with the data protection regulation.
This can include:
- a decision by the European Commission on an adequate level of data protection
- Standard contract provisions of the EU Commission
- Other valid transfer grounds under the Data Protection Regulation
Where necessary, we assess the level of protection and apply relevant additional technical, contractual or organizational security measures.
You can contact Daka Compliance at compliance@daka.dk, If you would like further information about our transfer of personal data to third countries.
Storage and deletion
We only store your personal data for as long as necessary for the purposes for which the information was collected or for as long as we are required to do so by applicable law.
The specific storage period depends, among other things, on:
- the purpose of the treatment
- the nature of the information
- whether there is a customer or partnership relationship
- Statutory storage requirements
- the need for documentation
- time limits for actions for damages and any legal claims
- if consent has been withdrawn
When the information is no longer necessary, it is deleted or anonymized.
Data security
We have implemented appropriate technical and organizational security measures to protect your personal data against, among other things:
- Accidental or unlawful destruction
- loss or change
- Unauthorized access
- Unlawful disclosure
- abuse
- second processing in violation of applicable data protection legislation
The security measures are continuously adapted taking into account the nature of the processing, the relevant risks and technological developments.
Your rights
When we process personal data about you, you have a number of rights under data protection regulations.
Depending on the circumstances, you may be entitled to:
- to obtain insight into the personal data we process about you
- to have incorrect or incomplete information corrected
- to have personal data deleted
- to have the treatment restricted
- to object to our processing
- to receive information in a structured, commonly used and machine-readable format
- to have personal data transferred to another data controller when the conditions for data portability are met
- to revoke a consent
The rights are not unconditional. There may, for example, be cases where we are legally obliged to retain information, or where the information is necessary to establish, exercise or defend a legal claim.
If you wish to exercise your rights, you can contact:
Daka Compliance
E-mail: compliance@daka.dk
Letter: Daka Denmark A/S, Lundagervej 21, 8722 Hedensted, Att. Compliance.
We may request additional information to ensure that we disclose, correct, or delete information regarding the correct person.
Revocation of consent
If our processing of your personal data is based on your consent, you can withdraw your consent at any time.
The withdrawal has effect for the future and does not affect the legality of the processing that took place before the consent was withdrawn.
Cookie consent can be changed or revoked directly via the cookie settings on daka.dk.
Right to appeal
If you are dissatisfied with the way we process your personal data, you are welcome to contact Daka Compliance at compliance@daka.dk.
You also have the right to complain to the Data Protection Authority:
Data Protection Authority
Carl Jacobsen Road 35
2500 Valby
Denmark
The Data Protection Authority’s website contains information on how to file a complaint. The Data Protection Authority generally recommends that you first contact the company or organization whose complaint concerns.
Links to other websites
Daka.dk may contain links to websites operated by other companies or organizations.
We are not responsible for the processing of personal data by these websites. Therefore, we recommend that you read the privacy and cookie policy of the respective website.
Changes to the privacy and cookie policy
We may continuously update this privacy and cookie policy, for example if there are changes in our processing of personal data, the functionality and technologies of the website, our suppliers, or applicable legislation.
The version that applies at any given time will be available on daka.dk
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