Fallen stock collection
Book dead animal collection with our app
– or contact us if you are a new customer or have questions.
How to get fallen stock collected
1. Place the animal
The carcase must be placed at a collection point, and scavengers must not be able to gain access.
2. Sign up for pickup
Easily register, for example via our app, no later than 24 hours after the time of death.
3. We will pick up
Collections are scheduled on an ongoing basis, so in some cases we may arrive shortly after your registration.
Registration options
The easiest way to book a collection is via the Daka app, PigUp & Ko.
Get the app from the App Store or Google Play:
You can also register via:
- customer login
- self-service (70 22 55 44)
- customer service contact
(79 28 40 47)
Special collection
The collection of game meat and by-products from home slaughtering is handled as a special collection service.
FAQ: Booking and collection
You can book a collection via the app, by dialling 70 22 55 44 yourself, via your customer login, or by contacting customer service on 79 28 40 47.
We organise collections on an ongoing basis, based on routes and bookings, and collect items every weekday and on some Saturdays around public holidays.
In some cases, we can collect your items on the very same day you book, and even within a very short time.
Special collections are carried out on fixed days of the week depending on the region.
Jutland: Thursday
Funen: Wednesday
South Zealand and the islands: Tuesday
North Zealand: Thursday
Der kan forekomme ændringer i forbindelse med helligdage.
Mere information om afhentningsdage
On a number of islands, specific collection days* apply:
Fanø: Thursday
Orø: Thursday
Møn: Monday, Wednesday and Friday (special collection: Tuesday)
Bogø: Monday, Wednesday and Friday (special collection: Tuesday)
Langeland: Monday, Wednesday and Friday (special collection: Wednesday)
Ærø: Tuesday (during the summer period, collections take place on Tuesdays and Fridays)
Samsø: Friday (during the summer, collections take place on Tuesdays and Fridays)
Læsø: Friday (during the summer, collections are on Tuesdays and Fridays)
Bornholm: Mandag-fredag
Der kan forekomme ændringer i forbindelse med helligdage.
* This also applies to special collections, unless otherwise stated in brackets
The time can be viewed in the app and is updated regularly.
As a private horse owner, you register and pay for the collection via our webshop.
Private individuals therefore cannot use our app for.
If you need help, you are welcome to contact customer service on 79 28 40 47.
FAQ: Collection point and animal placement
The animal must be placed in the collection area and covered in accordance with legal requirements.
Scavengers must not be able to access the animal, and there must be a proper collection facility.
The animal must be positioned so that it lies perpendicular to the road where Daka's lorry is to park.
Collection will be carried out using a large, wide lorry, which is approximately 4 metres high.
Therefore, the access road must be able to accommodate heavy traffic, and it must be possible to turn round on the premises or reverse into the site, as the driver is not permitted to reverse out onto a public road.
When collecting the goods, there must also be a minimum clearance of 6 metres, as the goods will be lifted using a grab and a crane.
The piglet container must be emptied when it is full or no later than 3 days after it has started to be filled. In cold or frosty weather, the deadline is 5 days. The lid must be kept closed and fit tightly to prevent scavengers from gaining access to the contents.
Before registering for collection, the animal must be placed at the collection point and be completely covered so that scavengers cannot access it.
We can collect shortly after registration, and you will receive a wasted journey fee if the animal is not found at the collection point.
Please visit this page,Collection point requirements, where you can read more about the practical and legal requirements for the collection point.
The requirements help to ensure an efficient, safe, and secure pickup for both the driver and the crew.
FAQ: Prices and fees
You do not pay per collection, but for the number of animals or containers we collect.
The price varies depending on the type of animal, and the current prices are available in our app.
FAQ: Legal requirements
There are statutory time limits for how long fallen stock may be stored before they must be registered for collection. The time limit depends on the method of storage and is calculated from the time the animal is euthanised or found dead.
At the collection or storage site: Register for collection no later than 24 hours after the animal has been euthanised or found dead.
- In closed container: Register for collection when the container is full or at the latest 5 days after it has been put into use.
- In a closed container in a fridge or freezer: Book collection when the container is full or no later than 3 weeks after it has been put into use.
- In refrigeration systems: Fallen stock may be stored until the facility is full, but for a maximum of 6 weeks.
- In fish farming facilities: Fallen stock can be stored until the facility is full, though for a maximum of 3 months.
Note: Special rules apply to certain ruminants. These animals must be registered for collection no later than 24 hours after being euthanised or found dead, and must not be stored in frozen containers or refrigeration plants.
Fallen Stock must be stored so that scavengers cannot access them and there is no risk of the spread of disease. Animals at the collection point must therefore be covered, e.g. with a carcass cover, while containers must be kept closed with tight-fitting lids. There are also rules on how long fallen stocks animals may be stored before they must be registered for collection.
FAQ: Special situations
Your animals will most likely be picked up on the next collection day. You can contact customer services on 79 28 40 47.
Game, by-products from home slaughter, animals with injuries (e.g. following predator attacks) and open wounds, as well as other special cases, require a specialist collection.
Contact our customer service on 79 28 40 47 if you have any questions or read more here.
Yes. At Daka, we also handle tasks related to disease outbreaks, accidents involving animal transport, and other situations where animals need to be handled quickly and safely.
In the event of outbreaks of serious livestock diseases, Daka may also be activated by the Danish Veterinary and Food Administration as part of the Veterinary Emergency Response.
Contact our customer service on 79 28 40 47 if you need help or are unsure about how to handle the situation.
Ved brand, strømsvigt eller andre hændelser, som medfører et større antal døde dyr, bedes du kontakte vores kundeservice på telefon 79 28 40 47.
Uden for åbningstid bedes du kontakte Falck på telefon 70 10 20 30.
FAQ: App and self-service
Download appen fra App Store eller Google Play. Første gang logger du ind med dit tilmeldenummer (mobilnummer) og dit debitornummer som adgangskode. Du modtager et debitornummer, når du er oprettet som kunde. Kontakt kundeservice, hvis du har brug for hjælp på telefon 79 28 40 47.
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